Skip over main navigation
  • Log in
  • Basket: (0 items)
Lench’s Trust
  • Contact us
  • Accessibility
Menu
  • Home
  • Who We Are
    • About Us
    • Our History
    • Trustees & Staff
    • Our Services
    • Our Local Promise
    • Our Grant Making Trusts
    • Reports & Accounts
    • Impact Reports
  • Find a Home
    • Sheltered Housing
    • Quinton
    • Sutton Coldfield
    • Moseley
    • Application for Housing
    • FAQs
  • News and Events
    • News
    • Upcoming Events
    • Weekly Events
    • Our Restaurant
    • Photos
    • Articles
    • Newsletters
    • WLC Newsletters
  • Jobs
    • Why Work Here?
    • Vacancies
  • Support Us
    • Volunteer With Us
    • Partner With Us
    • Fundraise For Us
  • Admin
    • Log in
  • Basket: (0 items)
  • Our Services
  1. Who We Are
  2. Our Services

Our Services

The Care Quality Commission will regularly check the quality of our service. You may see the latest assessment of William Lench Court here:

The main purpose of Lench's Trust is to promote independent living for older people who are facing financial hardship or social isolation. This is achieved by providing excellent sheltered accommodation in an environment conducive to an active and participative life.

As the Trust's motto says: Lench's Trust aims "to build bridges in the community" to break the social isolation of older people and we hope all will feel welcome to come and join us in our work - as a beneficiary of the charity or their relatives, as a visitor, as a volunteer or as a supporter.

Activities

All our schemes are active communities where both staff and residents organise a range of events, workshops or social gatherings open to all.

It is important for us that our schemes play a vital role in the community in which they are located and our Scheme Managers will always welcome and encourage various groups, such as schools or volunteering organisations, to join in and perhaps set up their own events to engage with our residents.

If you would like to know more about a particular scheme and how you could get involved in its activities please contact the scheme directly who will then be able to help you further. For any other queries please contact our Admin Assistant who can be reached by email [email protected] or by phone on 0121 426 0455.

Care and support

Lench's Trust provides sheltered accommodation with designated Scheme Managers who look after the wellbeing of the residents.

When invited to one of our schemes the residents will have a needs assessment conducted by the appropriate Scheme Manager and a Support Plan agreed jointly - this plan will then be reviewed on a regular basis. The role of the Scheme Manager is to ensure that residents have access to the level of care and support they are entitled to and they will direct them to the relevant agencies and organisations.

Residents who choose to will receive a "morning call" from the Scheme Manager who will ensure that they are well on a daily basis.

The Trust also provides an out of hours service through the Connexus


Since April 2014 Lench's Trust is a registered care provider with the Care Quality Commission.

Personal Care Service

Lench's Trust gained registration with the Care Quality Commission to become care providers in early 2014 and now has its own 24 hour, 7 days a week in house care team based at William Lench Court.

Our team provides a helping hand for people who need help with:

- Personal care such as getting in and out of bed, getting dressed and undressed, cooking, eating, washing and bathing.

- Household tasks such as cleaning and dusting, washing and drying clothes, ironing and shopping.

We aim to provide a high quality and professional service that meets individual needs with courtesy and respect for our residents: 

- All our staff are directly employed and trained to high standards; we do not use self-employed workers - however, on the rare occasion we may need to use agency employees.

- The service is managed by Mark James, Care & Wellbeing Manager, a highly qualified and experienced Manager.

Advice

Our staff will make sure that up to date, relevant information is always at hand for the residents to allow them to access services and benefits as required. They will advise the residents and signpost them to the most appropriate services and agencies to maintain their wellbeing and independent living.

Following are a few links to organisations and agencies which provide direct support and advice to older people:

Age UK

Citizens Advice Bureau


Older People's Access Service

Neighbourhood Offices

Diabetes UK

Action on Hearing Loss

Royal National Institute of Blind People


Housing Benefit

Published: 12th May, 2016

Updated: 28th July, 2021

Author:

Share this page
  • Email
  • Facebook
  • Twitter

Latest

  • Mental Health Awareness Week 2022

    Mental Health Awareness Week 2022

    Mental Health Awareness Week is an annual event starting Monday 9th May through to Sunday 15th May and it has become one of the biggest awareness weeks in the UK.

  • Good Friday and Easter Sunday 2022

    Good Friday and Easter Sunday 2022

    Good Friday is celebrated every year and is on the Friday before Easter. In this article, we'll take a little look at what Good Friday and Easter is all about. Click here to read more...

  • Winston Churchill Day 2022

    Winston Churchill Day 2022

    Saturday 9th April 2022 is National Winston Churchill Day. This day is honoured to the late Prime Minister – Sir Winston Churchill. It was with his leadership that steered England through the dark days of the war. Click here to read more…

  • Chinese New Year – Year of the Tiger

    Chinese New Year – Year of the Tiger

    We aim to celebrate the upcoming Chinese New Year. Starting from Tuesday 1st February to Tuesday 15th February. In celebration, Lench’s Trust will be holding a small Chinese buffet in celebration on Friday 4th February. Click here to read more…

Related

  • Reports & Accounts

    Reports & Accounts

    As a charity Lench's Trust prepares audited accounts and reports which are submitted each year to the Charity Commission, Companies House and the Homes & Communities Agency, our main regulatory bodies.

  • Our Local Promise

    Our Local Promise

    Lench's Trust is committed, as an almshouse charity, to work with local communities to provide housing solutions which respond to the needs of older people in Birmingham.

  • Trustees & Staff

    Both our staff and trustees play vital roles at Lench's Trust.

  • Our History

    Our History

    In 1525 William Lench, a tanner by trade and living in Moor Street, then called Mole Street, decided to leave his worldly wealth to nineteen of his friends by a Deed of Gift dated 11th March 1525.

  • About Us

    About Us

    Lench's Trust is an almshouse charity founded in 1526 by William Lench.

Most read

  • Moseley

    Moseley

    Lench's Close

  • Quinton

    Quinton

    William Lench Court

  • Sutton Coldfield

    Sutton Coldfield

    Tanner's Close

  • Sheltered Housing

    Sheltered Housing

  • Application for Housing

    Application for Housing

    Apply to live at Lench's Trust.

  • About Us

    About Us

    Lench's Trust is an almshouse charity founded in 1526 by William Lench.

  • Trustees & Staff

    Both our staff and trustees play vital roles at Lench's Trust.

  • FAQ

    FAQ

    Find answers to Frequently Asked Questions.

  • News and Events

    There is always lots going on at The Lench's Trust.

  • Photos

    Lots of Photos!

Get in Touch

William Lench Court
80 Ridgacre Road
Birmingham
B32 2AQ

T: 0121 426 0455
E: [email protected]

If you are a member of the media and have a question about the Trust or our work, please contact Michelle Hallmark at Creative Bridge. She can be reached via [email protected] or by phoning 07545610277

Other Links

  • Jobs
  • Privacy Policy
  • FAQs
  • MyBT Donate

 Connect With Us

              • Facebook
              • Twitter
              • YouTube
              • Google Plus
              • Email

    Registered Charity Reference Number: 1145847

    Company Number: 07860164