The process begins with the requesting of the application pack. Once completed and returned to Head Office, an acknowledgement letter is sent out which will explain the arrangement of a home visit within the following 12 to 20 weeks. Only in exceptional circumstances will the home visit take place in less than 12 weeks or longer than 20 weeks. Once the home visit has been completed, an assessment is made of all of the information collected and the applicant is awarded points according to their needs, thus allowing the applicant to be appropriately positioned on our waiting list.